Telephone Interview Tips

Practice Interviewing
Talking on the phone isn't as easy as it seems. I've always found it's helpful to practice. Have a friend or family member conduct a mock interview and tape record it so you can see how you sound over the phone. Any cassette recorder will work. You'll be able to hear your "ums" and "uhs" and "okays" and you can practice reducing them from your conversational speech. Also rehearse answers to those typical questions you'll be asked.

During the Phone Interview
1. Don't smoke, chew gum, eat, or drink.
2. Do keep a glass of water handy, in case you need to wet your mouth.
3. Smile. Smiling will project a positive image to the listener and will change the tone of your voice.
4. Speak slowly and enunciate clearly.
5. Use the person's title (Mr. or Ms. and their last name.) Only use a first name if they ask you to.
6. Don't interrupt the interviewer.
7. Take your time - it's perfectly acceptable to take a moment or two to collect your thoughts.
8. Give short answers.
9. Remember your goal is to set-up a face-to-face interview. After you thank the interviewer ask if it would be possible to meet in person.



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